Comments on: LG Washing Machine Reviews

By: Jay

Jay — Wed, 10 Mar 2010 09:35:07 +0000

Yep, LG sevice is horrible. The so-called Senior Service Technician does not even know what a pulsator is and insisted that it should not be moving-reason he was called in for. Without the pulsator moving, clothes cannot be washed properly and comes out with lots of detergent stuck in between. Upon explaining to him the function of the pulsator, he got irritated and started to be aggressive.

Feedback to the so-called office Service Manager or Supervisor produces a very defensive response. She simply went all out to shield him with all sorts of stupid reasons-another reflection of her limited knowledge of her own product.

Btw, I reside in one of the most developed South-East Asian countries, so the level of service available from such an “established” brand is honestly quite appalling.

By: Karl

Karl — Fri, 29 Jan 2010 04:38:36 +0000

I own(ed) an LG WM2016CW. The bearings went out after < 2 years, and the cost to fix is about the same as a new one. I am shopping Craigslist this time.

By: Jason

Jason — Fri, 29 Jan 2010 03:47:18 +0000

This LG “Tromm” Steam washer and dryer is the biggest waste of $2,400 I have ever made. Where shall I start? the dryer has had to be repaired twice, first for a faulty gas valve (a common problem with this dryer according to the repair person). Cost: $300. Second repair (2 months later): Drive belt, $190 with labor. So now I’ve spent $490 on repairs. LG service is terrible. They couldn’t even figure out how to take apart their own product, or diagose it. The washer hasn’t had to be repaired, but it is awful also It vibrates so much it sounds like a helicopter is over our house (no kidding). I’ve tried all of the vibration reduction kits, etc. NO improvement. It also smells like mildew, even after leaving the door open all the time and using the cleaning cycle. It also LEAKS on to the floor randomly. Junk.

By: michelle

michelle — Thu, 29 Oct 2009 23:49:06 +0000

what about simpson??