Comments on: Kenmore Washing Machines Reviews

By: Paula Gowen

Paula Gowen — Fri, 10 Jun 2011 17:13:06 +0000

KENMORE ELITE LARGE CAPACITY TOP LOAD CATALYST WASHING MACHINE IS A WASTE OF MONEY!!!!!!! After only 4 years of GENTLE USE the motor and control panel have both gone out at the same time, and going to cost $348.00 to fix!!! I certainly expect more out of a $850-900.00 appliance! Not to mention since I’ve been waiting on an estimate to fix my machine I’ve had to do laundry at the local laundry mat, I’ve realized my clothes smell and look awesome, I never realized what an AWFUL JOB the KENMORE ELITE was doing!

By: Eva Wetzel

Eva Wetzel — Sun, 07 Nov 2010 16:54:22 +0000

My five and a half year old cheapest/simplest Kenmore front loading washer just gave up the ghost. The drum supports broke and the fix would cost 80% of the cost of a new machine. Guess what! I am buying a Bosch. Before my Kenmore broke I was pleased with it. The dryer is excellent. No complaints there.

By: Paula Rodriguez

Paula Rodriguez — Fri, 02 Jul 2010 02:46:11 +0000

I had never owned a Kenmore but several friends told me that they had one and never had any problems. So, I spent over $2k and purchased the Calypso Elite washer and dryer. It was the biggest mistake I ever made. Almost immediately after getting it there was a recall. Sears came out and replaced the entire washing machine. From the very beginning I have had issues with it releasing bleach at the wrong time – even several loads later. This has cost me over $1,000 in damage to colored clothing, sheets and towels. The washing machine also tears up towels in no time. Now the entire unit is literally rusting away. The dryer has always had an issue with turning itself off when the clothing is still wet. I need to buy a new set but cannot seem to find a brand that I haven’t read bad things about. I do know that I will never buy another Kenmore again.

By: Dissatisfied Sears Customer

Dissatisfied Sears Customer — Sun, 24 Jan 2010 04:32:05 +0000

We also purchased a Kenmore Elite Oasis HE without the agitator…last July 2009. Not really happy with the way it was cleaning but figured it was the learning curve to a new type of machine. Ratings reports were all positive so must be me. Finally called in December for repair. First repair guy did not even know required HE detergent.Scary.Second repair guy said working fine but use heavy duty cycle for everything, and told 2nd rinse everything and blamed problems on detergents. Now it is wearing out clothes and towels at a rapid rate, not cleaning them properly, I was my towels completely thru twice because rinsing in this machine is horrible. The 14 year old agitator I threw out cleaned better and rinsed better than this thing. STAY AWAY FROM THIS MACHINE.

By: Randy Graef

Randy Graef — Fri, 27 Nov 2009 23:10:04 +0000

Stay away from Kenmore or Craftsman anything. Cheap crap.
I have been burned too many times!

By: Cheryl

Cheryl — Sun, 22 Nov 2009 18:56:41 +0000

Thanks for you comment as I am in the market for a new washer and dryer. I too have had a Kenmore washer and dryer set for the past 15 years with only minor problems but I will definitely steer clear of them now.

By: RMS

RMS — Thu, 22 Oct 2009 05:02:08 +0000

I purchased a Kenmore toploading Oasis HE model 3 1/2 years ago. This machine with the matching dryer is in the mid $2k range (tax included). Right off the bat I started experiencing problems with the machine. Error codes started poping up on the display. We had the control board replaced under warrantee. A year later the water pump broke, 3 months later the control board went out again getting the famed “F1″ error. This time there was a class action lawsuit and a recall for the control board so it was changed free of charge, only to have the pump go out within days after the control board was changed. I’m done with Kenmore – seriously – they would have to pay me to put one of the machines in my house again. Never in my life will I own another Kenmore washer/dryer.

For 12 years prior to this machine I owned a Kenmore washer/dryer and was very pleased, which is why I bought the Oasis HE. Somewhere along the line Sears forgot that it’s more difficult to obtain new customers than it is to keep existing/repeat customers, all you have to do is keep making good products with good QC and it’s an easy job. But once lost it’s damaging to your reputation and very difficult to turn around. I’m not the only one that experienced this, search Oasis and F1 error in google. Buyer beware!