Comments on: Electrolux Washing Machine Reviews

By: jennifer

jennifer — Mon, 08 Aug 2011 23:03:22 +0000

I was unfortunate to have been talked into purchasing an Electrolux washing machine two years ago. It never really worked properly from the start. Not washing the clothes properly and dumping built up rubbish on the cloths on a regular basis. It got to the stage where it would not drain the water or if it did it would not spin the clothes very dry at all. Our technician has sent three reports to Electrolux advising them that the machine cannot be fixed. The machine is under warranty and Electrolux just tell him to try and fix it even though it can’t be fixed. He has spoken to other local repairers who also say they are having the same problems with this type of machine. I feel that Electrolux is just hoping that we will just go away and buy something else.
I have been without my machine for the past seven months and have had to borrow a cheapo washing machine that is worth about a third of the price of what I paid for the Electrolux, which does a better job of washing my clothes than the Electrolux ever did. I will forever tell everyone I know not to waste their money buying an Electrolux washing machine. All I can say is I will never waste my money on an Electrolux product again.

By: Concy

Concy — Sun, 19 Jun 2011 05:04:27 +0000

Hi There! Prior to my last posting dated April 3, I have happy news to say about Electrolux. I went to the store on april 5th where I bought my washing machine from (this is a respected large chain all over China). I brought along all my receipts and the notes that I had done on repair and went straight to their management office. My mandarin is not good so they know I am not a local person. We sat down and talked and they were very compassionate on my case. I requested for a new replacement and say I am willing to pay for the price difference if the newer model is more expensive. I insisted I do not want my machine to be fixed as it will eventually breakdown again and by that time, my 3 year warranty will definitely be over. Then they say to me to give them 3 days to come back with an answer. On the dot of the 3rd day late afternoon, I got a call from the store to say that they are willing to replace me with a new machine. Well, I immediately went to the store that same afternoon. Nowadays, Electrolux products also come from Thailand. They offered me the one that is Made In Italy. Model No: EWN12488W. (Of course, by now, this model is not new anymore but does not matter) Yes, this model is slightly more expensive than my old one and I was very happy to pay the difference and got a new machine the next day. Customer Service has been a delight for me and not only I have 3 years Worldwide warranty effective April 2011, they also give me another 3 years ‘the store’ warranty, effective after the Worldwide, means I get 6 years.^^ So far, the machine works like a bliss. Overall, I must say I am happy with Electrolux. I have always used Electrolux products in other places and will have no hesitation to buy Electrolux in the future. Chris, I agree with your words!

By: Chris

Chris — Sat, 11 Jun 2011 19:15:37 +0000

I have had my Electrolux set (red) for almost two years and they have worked flawlessly! They are amazingly quiet, super efficient, and ultra fast! I love the Steam setting! Bummer that most of the time people write reviews on appliances only when there are problems… I just stumbled upon this sight trying to figure out how to do a rinse only cycle, but felt that I needed to share how pleased I am with what I believe is the best washer and dryer on the market! I have three other extended family members who all love there e-lux sets. That is four total sets humming along with out any problems! Buy with confidence! If you think I’m wrong, then do a Google search on any appliance for reviews and you’ll find more of the same… a handful (relatively speaking) of jilted people; not many satisfied customers, because when things work… life is too busy to report, after all the squeaky wheel gets the oil. Hope this helps.
Cheers~

By: Arnie

Arnie — Sat, 28 May 2011 04:02:17 +0000

Hi
We have an electrolux EWT806 front loading washing machiine. Just having trouble with starting a wash cycle. it comes up with ERR and will only start on the Eco-Rinse cycle but stays stuck at the same number of minutes (leave it going, but it doesn’t decrease in minutes). Does anyone know how to wipe the remaining minutes on a cycle and restart the wash cycle? have never had this problem before.

By: Anthony Ripley

Anthony Ripley — Fri, 27 May 2011 21:03:43 +0000

I bought an Electrolux front load washer, model # EIFLW55IRR and it has worked fine except for the rubber shavings a few others have reported. Obviously a design flaw. We just dealt with it. The rubber wore a hole in the boot. It is under warranty so we called Electrolux warranty service. They referred us to the only place in Temecula, Ca. Accord appliance repair is the name. He comes out and says we will order the boot and that it should be in about a week later. 8 Days later: we called him back and it wasn’t ordered!! now it will be another week and then he would schedule an appointment. (All the while he recommended not to use the washer.) Are you kidding me? Absolutely pi$$ poor planning and bad customer service. I wouldn’t recommend this guy to anyone. If Electrolux is going to certify a shop, it better have good customer service or they are just exponentially turning your customer base away. Meanwhile we are getting ready to move in a couple weeks and are still waiting on incompetence. Other than the rubber shavings I like the set, but I wouldn’t recommend this particular washer due to the inherent flaw design.

By: Zhanna

Zhanna — Sun, 22 May 2011 20:42:19 +0000

I bought mine Electrolux front load washer almost 2 yrs ago. After about 3 months I noticed mold inside the seal. I was told I had to keep the seal super dry and wipe after every use. Lets get real, I have 3 kids and work. There is little time for all the wiping. I wish I knew about this problem before. Never would have purchased this model or any front loader .

By: ellie

ellie — Fri, 20 May 2011 17:15:10 +0000

DON’T BUY AN ELECTROLUX FRONT LOAD WASHING MACHINE. The entire product is defective. A $1200 piece of junk!

Enough said.

By: Sal

Sal — Tue, 26 Apr 2011 13:03:37 +0000

Hi all…I’m a Malaysian and I am about to buy a front loading washing machine to replace my old one. I have 2 brands in mind, an Electrolux, EWF10741 and a LG, WD-MD7010DC. Wonder which one is better and worth buying? Though my 1st choice is the Electrolux, but after reading these reviews makes me think twice before making it a final decision. Hmmmm….

By: Laura

Laura — Sat, 23 Apr 2011 03:23:26 +0000

We just bought a front washer and we have had nothing but problems. It wobbles around and it’s really loud. It says it needs to be leveled but when we tried that it didn’t work. We have tired everything. They guy at lows said it’s the best washer ever but it’s the worst. I never want a front loader. If u know what I am talking about where it wobbles can you tell me what I should do. I really would like to know what it’s problem is. I will never buy another front loader again there a lice of crap. I am going back to a top loader like the good old days. I know they work great because my sister and mom have one. I really hope they’ll fix ares soon cause I can’t do lanudry at all

By: rebecca

rebecca — Wed, 20 Apr 2011 20:39:06 +0000

Hi there i purchased an electrolux about a year ago, and am now having problems with it. yesterday i go to get a load of laundry out of the machine and the door locking/unlocking mechanisim kept going on and off until it eventually stopped so i could open the machine. it has never done it before today. Now when i go to do another load of laundry after turning the machine off at the power unplugging and replugging the machine and turning it back on, the door will now not lock/seal so it can start a cycle. It just keeps bleeping making the same locking/unlocking noise.
Has anyone else had this issue?
I have lost the receipt for the machine but do have the finance statement with the date of purchase on it, i purchased it from the good guys, im hoping if i go down there and give them the date of purchase that they will be able to print out a receipt.

but it would be interesting to know if anyone else has had this problem.