Comments on: Electrolux Washing Machine Reviews

By: Candice

Candice — Sun, 29 Aug 2010 03:57:46 +0000

I too, have just recently purchased an Electrolux front loader washing machine. I am so disappointed. Straight away I noticed the damage it has done to my clothes. The clothes from my first child that have been washed constantly for three years undamaged, are now looking 10 years old due to the scratchy feel, and accumulation of pilling! Not able to be handed down at all.
I never had to use fabric softener with my old top loader, so don’t feel I should have to now. I have tried three different brands of washing powder.
The only difference I can make to the feel of the clothes is using the extra rinse cycle, and putting vinegar in the fabric softener tray. This helps with the softness, but the pilling is still a big problem.
I payed around $700 for this..and am considering on cutting my losses, selling it and finding something that wont wreck our clothes.
The model is EWF1074

By: Jon P

Jon P — Sat, 21 Aug 2010 18:58:53 +0000

I bought an Electrolux washing machine Model#EIFLW55HIWO two (2) months ago! Almost every individual reviewing it said they loved it! It looks good, is quiet and doesn’t use much water, BUT, almost every piece of clothing, bedding or whatever else I was starts pilling & appears to be fuzzy, as if it has broken the material fibers!
Electrolux said “it should not be doing this and it’s under warranty”, so they had me call a local appliance store! When the repairman comes out his inspection is running the machine a few minutes to see if it puts in normal amounts of water! No running the machine with a new garment or sheet to see how it causes pilling & how the garments feel like wool against your skin because of tearing up the fibers! He also suggests using different soap & a fabric softener! I’m trying that & still having pilling & fuzzy clothes! At least $550 worth of damaged clothes, both old & new! What’s the deal Electrolux? Please HELP!

By: Ann

Ann — Sun, 04 Apr 2010 05:05:41 +0000

I have a Wave Touch front loader set. About three months after purchase, the pump failed with a load of washing in the washing machine. I wasn’t able to drain it,
so the washer soon smelled awful, and two weeks later, after many calls,to the service department,the dealer replaced the machine.
I was told the parts would be there quickly, but they never did show up.
About two weeks after I received the
new machine, the spring on the soap tray stopped working. After my first
experience with the service department, I elected to just do it manually,
rather than have to talk to them again. I will have it fixed if the machine requires further servicing. In the meantime, it is working well, but it is disheartening to pay so much for these machines, plus pedestals, only to find they are not really all that well made.

By: reesa

reesa — Wed, 17 Mar 2010 16:46:52 +0000

interesting on the rubber shavings…i decided to search as i am waiting for the repairmant right now. This happend w/ the very first load i did. I don’t understand how replacing the boot is going to help either and am considering returning my units as well. Although, i love everything else about them.

My plan is to discuss w/ the repairman and make a decision from there. I can see where the boot,or bellow makes contact w/ the drum and causes the problem.

I wasn’t happy that i had to wait till i received the part before i was supposed to schedule service. The service people did end up calling me, but i would have been mad if i weren’t able to wash my clothes…

By: Nathan Gibson

Nathan Gibson — Sun, 24 Jan 2010 02:59:07 +0000

I have had the same problem as Mary, the model is EIFLW55HIW. The boot (or gasket) rubs against the drum during the spin cycle. This results in rubber shavings getting into clothes. The store that I purchased the machine from exchanged the first unit, but the second unit had the same problem. Then they replaced only the boot in the second unit, but again the problem was there. Finally they brought out a third unit that they inspected (but did not test) in their shop. It, too, has had a problem. The store has contacted the Electrolux rep and they have no suggestions for repair, and can only offer my money back at this point. I really like the machine otherwise (and it is one of the few front loaders that will fit in the space that I have). I have tried to fix the boot by putting shims under the seal. This stopped the rubbing in two places, but now rubbing has started in two other places.

By: Chrissy Gundersen

Chrissy Gundersen — Tue, 19 Jan 2010 19:08:09 +0000

Do NOT buy an Electrolux front load washer!
Mine is less than 2 years old and I have been run the mill for over a week now trying to get a part that is on “back order” one moment and “being overnighted” the next.
My machine stopped working because the door lock is broken and the washer registers that the door isn’t shut.
Yesterday I received a part I am not sure belongs to anything.
Today I received a black door handle that goes to an oven.
Oh but there is great news. Electrolux will gladly offer you a rebate of 60% so you can go buy a new washer. Buy a new washer just 2 years after you bought theirs.
Yesterday I also called to find out how to override the test mode because I was told I could then use it.
I was put on hold and passed around 7! times because nobody wanted to assist me with the problem.
I am going to do whatever it takes to make them recall this junk washing machine.
After all, if this wasn’t a problem for a lot of people, why is the part on a 3 and a half week backorder?

By: Michell Purple

Michell Purple — Wed, 16 Dec 2009 02:37:28 +0000

hello! I would be interested knowing which Electrolux model Mary purchased; as I am considering buying an Electrolux front load washer at this point.

By: Feryal

Feryal — Tue, 28 Jul 2009 18:48:55 +0000

Dear Mary,

What is the model number of the Electrolux washer and dryer that you bought 3 months ago?

Thanks,
Feryal

By: Mary Wutke

Mary Wutke — Fri, 10 Jul 2009 03:59:05 +0000

I bought a front loader Electolux washer and dryer about 3 months ago. Within the first month, I noticed gray rubber shavings all over the boot. Turns out, the boot was rubbing against the drum. Someone came out and replaced the boot and ran it through a cycle and it was doing the same thing. I’m on my third washer because of the same problem and assuming this is a design flaw which is unfortunate because I really do like the washer. I know 2 other people who are having the same problem. I guess they will have to back and now I have to find something that works properly . I am very disappointed! They are very expensive machines. I’m not at all impressed with the Maytag Neptune washer that we had to replace after only having it for 3 years because of a design flaw!!